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Direct Debit mandate on customer master

Former Member
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We are setting up the collection of direct debits by customers. When we create the bank file we will need to include the direct debit mandate reference number. I presume that this needs to be added to the customer master? Where on the master is this added?

I am guessing that it is the Reference Details on the Payment Transactions tab against the bank account

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former_member197269
Active Contributor
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Hi Richard,

Please ensure that all the relevant bank details are maintained in customer master & payment method is maintained properly.

Former Member
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> Hi Richard,

>

> Please ensure that all the relevant bank details are

> maintained in customer master & payment method is

> maintained properly.

yes that is all done but where do we put direct debit mandate?

former_member197269
Active Contributor
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hi richard,

please refer below OSS notes:

Note 691290 - Autom. debit, dir. debit mandate or dir. debiting procedure

Note 691293 - Using direct debiting procedure and direct debit mandate