on 07-12-2007 2:03 PM
We are setting up the collection of direct debits by customers. When we create the bank file we will need to include the direct debit mandate reference number. I presume that this needs to be added to the customer master? Where on the master is this added?
I am guessing that it is the Reference Details on the Payment Transactions tab against the bank account
Hi Richard,
Please ensure that all the relevant bank details are maintained in customer master & payment method is maintained properly.
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