on 07-11-2007 8:42 PM
once call list has been created how can we assign call list to an agent either in winclient or webclient...
can any guru help me in this please.
advance thanks
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Rakesh,
For both winclient and webclient use transaction: CRMD_TM_CLDIST to assign the call list to agents.
Once assigned it will be seen in agents IC login.
Best Regards,
Pratik Patel
<b>Reward with Points!</b>
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.