Reset password - with a remote access

376 Views Last edit Aug 17, 2017 at 09:34 AM 2 rev

Hello All, We have a problem with one of our CRM system. Most of the times, as the Sales Reps will be on the road, they have problems to reset their SAP password whenever necessary(when is the desktop client upgrade/180 days since last pwd change..). They are forced to be online(use laptops) within the intranet to access the SAP system, just to reset the password. In fact, they do not work directly with the SAP system when they are away.

Is there a way to reset the SAP password via mobile phones / tablets ? Any specific FIORI APPs available ?

Note : The CRM system in this case is needed just to sync their Outlook settings(Scheduled Dealer visits for ex..) from one of our own developed Offline Dealer Management System.

Thanks in advance for your contributions.