issue with the smartform print

[Former Member]

Hi ,

I am having a strange issue. For a smartform output every thing is fine and also spool genrated succesfully. But I am not able to get the physical print . please sugegst how to proceed.

thanks,

rg

[Former Member]

Hi,

Is printer reacting after after the print command. Sometimes it gives blank page too.

If it's not probably your page and smartform page are not compatible.

[former_member182550]

Further to what Emre has said, what is the printer, and how are you trying to get the print ? If you are doing it via System->Services->Output Control, or SP01, what does the Status column say ? Is it green or Red, if it's red then double click it and see what the error is.

[Former Member]

yes the status buitton is green

[Jelena]

If this is a serious question then post all the information about the printer configuration. And obviously check if the printer is even connected and can print anything else from SAP.

As a side note - local Basis admin is usually more efficient in resolving such issues than SCN. There is 1001 possible reason.

[Former Member]

Please check if the print option field is enabled in the structure in driver program

[Former Member]

Hi ,

below are the print parameters

*  Fill the control parameters

  st_control_parameters-langu   = sy-langu.

  st_control_parameters-preview = ca_x.



*   Fill the output options

  st_output_options-tdsuffix1 = ca_r15a.

  st_output_options-tdsuffix2 = sy-uname.

  st_output_options-tdnewid = ca_x.

  st_output_options-tdfinal = ca_x.

  st_output_options-tdimmed = ca_x.

  st_output_options-tddelete = ''.

[Former Member]

Hi ,

yes the printer is configured and the print is coming for other forms. yes the print button is enabled and the spool is displayimg correctly and preview also shows correct.

thanks,

rg

[former_member182550]

You missed out the answer to the status question. What is the status of the spool after you attempt to print it ? If teh status field is red, double click it and tell me what the message is.

[former_member239644]

If the printer is o.k. check the form print preview and confirm the output accuracy. Also, see if the output gives a termination (sm13) when printing the spool.