No page display

24 Views

Hi all,

Currently, I have a user who normally can approve one employee leave request under a role. Now, although employee has submitted leave request via portal, the user (approver) couldn't load the page (where he/she normally approve the leave request via that page of portal) and thus stuck in the leave approval process.

There is no Java (J2EE) error but just a blank page with buttons (Menu, Back, Cancel, Tools) on my page.

I tried to log in as administrator and look at the Assigned Role utility (under User Administration) for that user, and seems the role is correctly assigned to the user. It should load the work item execution page but nothing is there without known error (not even java error being displayed).

Is there any other authorization involved that I may have miss out?

Any advise is highly appreciated.

Thanks and regards,

Patrick