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Former Member
Jul 11, 2007 at 09:29 AM

Shopping Cart Loses pricing information causing PO to be held

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We have had a number of incidences whereby Service shopping carts are

losing thier pricing input, thereby causing the resultant PO to be

held. We have tried to replicate this issue with no success, but there

have been 4 occurences of this in the last week.

We are certain that the user is putting the correct information in when

creating the cart, because although the price seems to drop off the PO,

it IS visible when you use the monitor shopping cart option.