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Former Member
Jul 11, 2007 at 09:26 AM

Kerberos, Unknown Error and Internet Explorer

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Hi Experts,

I have configured Kerberos for SSO for the portal. In general it works, but on some client machines I get an "Unknown Error" message and the logon screen and SSO doesn't work at all. After updating from IE6 to IE7 SSO works on those machines, too. Could that be the reason for my problem? I am confused because I also have some machines where SSO works with IE6. Do I have to update every client machine to IE7 where sso doesn't work?

Here's a piece of my default trace: the error message says that something is missing. I already replaced the ...auth.dll from jdk 1.4 in java folder by ...auth.dll from jdk 1.5 ->no effect

core.util#sap.com/irj#com.sap.security.core.util.[cf=com.sap.security.core.util.ErrorBean][md=ErrorBean(Message)][cl=24418]#Guest#0####ac97c7602f8b11dcaa9b000423c6f42f#SAPEngine_Application_Thread[impl:3]_9##0#0#Info##Java###message UNKNOWN_ERROR#1#message UNKNOWN_ERROR#

#1.5#000423C6F42F00660000637600001230000434F8F5B5B0B8#1184143785702#com.sap.security.core.imp#sap.com/irj#com.sap.security.core.imp.[cf=com.sap.security.core.imp.UserAccountFactory][md=getUserAccountByLogonId][cl=24418]#Guest#0####ac97c7602f8b11dcaa9b000423c6f42f#SAPEngine_Application_Thread[impl:3]_9##0#0#Path##Plain###Entering method#

#1.5#000423C6F42F00660000637700001230000434F8F5B5B111#1184143785702#com.sap.security.core.imp#sap.com/irj#com.sap.security.core.imp.[cf=com.sap.security.core.imp.UserAccountFactory][md=getUserAccountByLogonId][cl=24418]#Guest#0####ac97c7602f8b11dcaa9b000423c6f42f#SAPEngine_Application_Thread[impl:3]_9##0#0#Debug##Plain###Found uniqueID for logonId Guest#

#1.5#000423C6F42F00660000637800001230000434F8F5B5B157#1184143785702#com.sap.security.core.imp#sap.com/irj#com.sap.security.core.imp.[cf=com.sap.security.core.imp.UserAccountFactory][md=getUserAccountByLogonId][cl=24418]#Guest#0####ac97c7602f8b11dcaa9b000423c6f42f#SAPEngine_Application_Thread[impl:3]_9##0#0#Path##Java###Exiting method with #1#userAccount from cache# #1.5#000423C6F42F00660000637900001230000434F8F5B5B8BD#1184143785702#com.sap.security.core.util#sap.com/irj#com.sap.security.core.util.[cf=com.sap.security.core.util.ResourceBean][md=print][cl=24418]#Guest#0####ac97c7602f8b11dcaa9b000423c6f42f#SAPEngine_Application_Thread[impl:3]_9##0#0#Info##Java###Message ID (UNKNOWN_ERROR) not found in properties files-UNKNOWN_ERROR [EXCEPTION] #1#java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key UNKNOWN_ERROR</b> at java.util.ResourceBundle.getObject(ResourceBundle.java:325)

at java.util.ResourceBundle.getObject(ResourceBundle.java:322)

at java.util.ResourceBundle.getString(ResourceBundle.java:285)

at com.sap.security.core.util.ResourceBean.getString(ResourceBean.java:121)

at com.sap.security.core.util.ResourceBean.print(ResourceBean.java:137)

at sapportalsjspumLogonPage.subDoContent(_sapportalsjsp_umLogonPage.java:538)

at sapportalsjspumLogonPage.doContent(_sapportalsjsp_umLogonPage.java:67)

at sapportalsjspumLogonPage.service(_sapportalsjsp_umLogonPa

Thanks for your help!