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Former Member
Jul 11, 2007 at 08:59 AM

UWL woes

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Hi,

We have a UWL iView in our EP7, which is connected to the ECC backend system. The ECC system is defined without ITS and Web AS. At the moment,

1. we are not seeing any work items in the users' inbox

2. we are seeing a drop down in the iView, seated next to the radio button "on behalf of"

3. clicking on the "create task" button is prompting an error, citing a missing component

4. users are randomly seeing the "unable to perform request" error, with the logger logging errors in acquiring central locks

Hence,

1. Do we need to configure ITS and Web AS for UWL to work? We have registered the webflow connector to ECC. The connection status is successful.

2. We are trying to determine if users have configured substitution rules. How do we do this in EP7? Can we use some transaction code to list existing substitution rules in ECC backend?

3. How do we know which component is missing, to determine the cause of the error prompted by clicking on the "create task" button?

Any help would be much appreciated.

Thank You.