TREX Indexing problem

[Former Member]

Hello,

I need some help.

When i want to indexing some documents on TREX 6.1 SP 30, a lot of document provides an error.

This error is provider reported failure

Any one have an idea ?

Thanks in advance

Regars

[Former Member]

Hello Alexandre,

check out so as to the documents are failing in which state..preprocessing ,preparation failed etc..then check against the same using the document id,selecting the index name in the TREX monitor .Under option display queue entries of TREX monitor..there should be detailed error displayed for the document.This may help to an extent to resolve the issue.

Rgds

Neha

[Former Member]

Hi Neha,

Here are some errors give by the crawlers for each document

ERROR Jul 11, 2007 8:18:28 PM /documents/Public Documents/Spider Project Documents/Phase 2/Project Documentation/Business Process Description/MM/BPD MM/BPD-MM-006 Intraco transfers.doc provider reported failure

ERROR Jul 11, 2007 8:18:28 PM /documents/Public Documents/Spider Project Documents/Phase 2/Project Documentation/Business Process Description/MM/BPD MM/BPD-MM-010 Subcontracting.doc provider reported failure

ERROR Jul 11, 2007 8:18:28 PM /documents/Public Documents/Spider Project Documents/Phase 2/Project Documentation/Business Process Description/MM/BPD MM/BPD-MM-014 MRP.doc provider reported failure

The crawlers provide 520 errors like this

I am on TREX 6.1 SP 30 and IIS they are some parameters on IIS ?

Regards

[Former Member]

Hi ajeya,

I already try this.

In the TREX Administration console, they are no errors on preprocessing, on transmission and synchronisation.

The error is appear on the application log on the queue

Regards

[Former Member]

Well !!

I was assuming that there was problem on the preoprocessing front..what type of documents are not getting indexed.We usually encounter such problems when there are documents whose size is more than 20-25 mb do let me know will check with my colleagues..

cheers

[Former Member]

Hello,

Thanks for your help.

I saw the thread 403393 and my configuration is correct.

Can you explain me how to test my crawler wheter is able to resolve the URL ?

Regards

[Former Member]

Hello Alesandre,

Please refer to SAP Note 502715.

this should solve the problem.If not let me know.

Regards

Ajey

[Former Member]

Hi Alexandre,

Please go though the following thread. it will help you to solve your problem.

https://www.sdn.sap.com/irj/sdn/thread?threadID=403393&messageID=3429730#3429730

If you want any information, please feel free to contect me.

Regards,

Chamkaur

[Former Member]

Hi,

Please check if the crawler is able to resolve the URL.

Regards

Ajey