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Former Member
Jul 10, 2007 at 04:27 PM

New Sales Groups and Offices not uploaded/synced to CRM

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Hi Experts,

We have a serious problem. The Org data in R/3 was updated. The Sales office and Sales Group assignments were changed in R/3. Now, there are stuck BDocs in the queue for BP's due to error in Org.

These changed sales offices and groups are existing in the CRM, but under different Sales ORg.

Is ther any way to sync the Sales Group and Offices in R/3 and CRM? I know that we cannot do the initial dowload of the Org data from R/3 becasue our system is already running (since past 3 years). Is there a way to delta load the ORg? I only want the Sales offices and Sales Groups to sync, not the Sales ORg, DC, Division.

Please advise.

Thanks,

-Pat