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SAP system has slow down

Jul 20, 2017 at 10:58 AM

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Hi sir,

Sub: Poor SAP performance.

SAP system has slow down dramatically since the recent update, this is particularly noticeable when working with large quotes/orders with a lot of lines.they are facing the problem since 3 months.

For example, even using the SAP client loaded on "live server system" opening Sales Order "XYZ" takes over a minute, then even updating one line and saving it causes the system to process all 246 lines in the order which again takes over 1 minutes to save the order.

I’ve checked both the performance of both the SAP server and the SQL server during these operations and am not seeing any CPU/Memory spikes to explain these performance issues. Please help for the same.

regards,

Datta P.

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1 Answer

Johan Hakkesteegt Jul 20, 2017 at 12:56 PM
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Hi Datta P,

The kind of poor performance you are describing can have different reasons, but the first thing you need to check is if the customer has added a formatted search (FMS) on the row level of the quote and/or order forms.

If they have added such a FMS on the row level, take a look at the corresponding delivery or invoice form (assuming that the FMS was not added to these forms). If the FMS is not in these forms, they should be a lot quicker with the same amount of lines.

If there is a FMS on the row level of the quote and/or order forms, you should consider removing them. You can test the theory by restoring a backup to a test database, and removing the FMS there.

Regards,

Johan

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