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Jul 20, 2017 at 09:54 AM

How to approve/reject Sales Order from Outlook Email

361 Views Last edit Jul 20, 2017 at 12:39 PM 2 rev

Hello Experts,

I have a requirement to enable Sales Order Approve/Reject from Outlook Email without Logging into C4C system. I have created a custom email template which will send to approver Outlook mailbox upon clocking Submit for Approval.

On clicking the Approve/Reject link, the approval status needs to be changed and a mail notification needs to be sent. That is in the background on clicking either of these links should update the ApprovalStatusCode of CustomerQuote BO.

Is it possible to achieve this requirement ? Any input on this would be helpful.

Thanks in Advance,

Ashna

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mail-template.jpg (29.5 kB)