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SAP CAL instance

We set up a new Sal Cal instance on Friday 21st July. Everything was set up fine but now the instance is undefined. We tried reboot but nothing happened. See attachment below.


Another concern I have is everytime we leave an instance we suspend it and the charge for the month is 35.40 for the month when suspended. Sometimes this defaults to 2,540 which means it is charging us full price even though we leave in suspend state. Why would this be the case.


David Duignan


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1 Answer

  • Jul 25, 2017 at 10:24 AM

    Hello David,

    The information about your failed provisioning that we found in the logs is related to unsupported VM size in the availability zone that you have chosen.

    Operation Start failed on step Create virtual machine
    with message: AMAZON : Your requested instance type (m3.xlarge Windows) is not
    supported in your requested Availability Zone (us-east-1a). Please retry your
    request by not specifying an Availability Zone or choosing us-east-1c,
    us-east-1d, us-east-1b, us-east-1e

    The error message suggests to start a new instance without specifying an availability zone or by specifying one that supports this VM size.

    Best regards,

    Atanas Lozanov

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