We have a number of batch jobs running transaction MRRL and had an incident this weekend. Our ERP system was down due to new functionality being implemented and when it was brought up again, two of these enqueued batch jobs started at the exact same time and created ERS invoices for the same goods receipts.
So the current situation is that we have one set of goods receipts, and two identical ERS invoices for the same goods receipts. We need to get rid of one of those ERS invoices but the problem will probably not be solved by cancelling the goods receipts. And transaction MR8M cannot, normally, be used for ERS postings.
Does anyone know any way of cancelling this ERS duplicate? Our technical staff could probably do a direct deletion in the ERP tables, but that would be tedious since there is a lot of dependencies (to FI, CO etc.) that would also need to be deleted. So any other advice is very welcome.
P.s. OSS note 971293 shows that SAP are aware of the problem... but there is no advice about how to solve this issue once it has already happened. D.s.