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Former Member
Jul 10, 2007 at 05:28 AM

FM for updating the status of Service Ticket

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Hi Group,

I have a requirement wherein, I need to update the <b>status</b> of Service Ticket(s) for the system when I pass the<b> GUID</b> of the Service Ticket.

The query is like:

<b>Import</b> -> Passing the <b>GUID</b> of the Ticket and the new <b>user-status</b>.

So please let me know of the <b>FM/BAPI</b> to achieve this task.

thanks in advance.

Regards,

Amit.