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Integration through events

Hello Experts,

We are undergoing with a requirement wherein emails triggered from sap solution manager system should be integrated with event management in service now. Events from SAP must be sent to the ServiceNow instance and Standard integration via SOAP JSONv2 API needs to be supported. Is it possible to trigger an event whenever any email from SAP Solution Manager will be triggered? If yes, then how can i do it.

Thanks,

Omkar Kuldharan

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1 Answer

  • Feb 27 at 03:33 PM

    Hi Omkar,

    This is exactly what you are looking for: https://sta-technologies.com/integrate-servicenow-and-sap/

    It's an add-on that allows you to integrate SAP and ServiceNow either using the REST API or Inbound Email Actions.

    Cheers,

    Tamás

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