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SAP Enterprise Portal Idle Time out not working Properly

Jul 21, 2017 at 04:52 AM


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Hi Folks,

We have implemented the Idle Time out in SAP Portal using the Masthead war file in SAP Enterprise Portal 7.31 and we are having UI5 application for the End User.

The Portal Idle timeout is behaving correct if user not doing any action after the Login.

But the issue is when user is doing work in the UI5 application and portal is not capturing that event and after the certain time it log out automatically which we have given in Masthead war file.

As per my understanding the portal Idle Time out will work only when we will not click in portal role or iView but if are working in UI5 application that time also it is Idle and this should not be happened.

Please suggest me if there is any way to resolve this issue.

Thanks & Regards,

Rohit Gera

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1 Answer

Meghal Shah Jul 22, 2017 at 05:56 AM

Hi Rohit ,

Your understanding is correct. Portal session will automatically Time out If user is performing activity in portal content area.


Meghal Shah

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Hi Meghal,

As per my question we have UI5 application in content area and that UI5 application is on SAP Server and if user is working on UI5 application then portal will not detect this and will logout automatically which is wrong.

The correct approach will be that if user is working on UI5 application through iView then portal should not logout and remain in Login state.

please advice on this.

Thanks & Regards,

Rohit Gera