Hi All,
I am in need of a process which should be related to portal Administration/configuration related activities.
Generally we strictly follow some process for say ABAP/JAVA development like coding according to standards then peer review,SQA review ,UAT and and then tranport movement from one instance to another.
In the same way it has been told to me to prepare a process for portal config/admin related activities so that we can add value and follow a proper sequence to resolve a ticket or issue.
Because portal activities(like creating rooms,repository,index etc) does not include any coding i am finding it difficult to prepare a proceess and checklist for the same.
Does anybody know or defined any process for this then please send the docs to
my id :ranideveloper@yahoo.com.
waiting to hear something more from you
Thanks
Rani A