Skip to Content
0
Former Member
Jul 09, 2007 at 09:26 AM

FM for getting the Service Ticket Details

19 Views

Hi Group,

I have a requirement wherein, I need to get the Service Ticket(s) for the system when I pass the Status of the Service Ticket.

The query is like:

<b>Import </b>-> Passing the <b>Status</b> of the Ticket (like : <b>Assigned/Closed/Resolved </b>).

<b>Export-</b>> Get the details of all the <b>Service Tickets</b> whose status is mentioned in the

<b> Import</b> Parameter..

So please let me know of the <b>FM/BAP</b>I to achieve this task.

thanks in advance.

Regards,

Amit.