Business card scanning questions with ABBYY

[Former Member]

Hi All,

I have a few questions for the business card scanner functionality in C4C

1) Does this feature still work in the extended edition of the iOS and Android apps? I have an iPhone 7 with the latest C4C extended edition app, but when i go to Leads, there is no option i can see to scan?

2) Is it possible to scan to a Contact instead of a Lead? If not, how would you take a business card that has been scanned to a Lead, and then extract the Contact from that Lead as an actual new Contact, systematically not manually?

Thanks in advance

[PrasanthArya]

Please, check if the question/business option "Lead Creation using an Existing Account" is marked in Business Configuration.

When this question is selected in Business Configuration, the "Scan" button/option is not displayed in leads

You Might be interested in referring

https://blogs.sap.com/2015/05/16/configuring-and-using-the-business-card-scanner-in-sap-cloud-for-cu...
Configuring and using the Business Card Scanner in SAP Cloud for Customer for the Android Phone