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Solman 7.2 demo instance: undefined error

Jul 19, 2017 at 07:45 AM

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Former Member

Hi,

I bought the license for Solman 7.2 (with Focused build) demo system yesterday and have been trying to activate it, but I keep on receiving the error message: Undefined error'. Also, since yesterday, the component 'SAP Netweaver 7.50 AS ABAP incl. S/4 HANA' is showing to be 'in progress'. Can you please advise on what the issue might be?

Br,

Animesh

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3 Answers

Stanimir Eisner
Jul 19, 2017 at 08:31 AM
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Hi Animesh,

We found the error below at 2017-07-18 13:43:37.993 UTC that would explain why the component 'SAP Netweaver 7.50 AS ABAP incl. S/4 HANA' did not start.

Operation Start failed on step Create virtual machine with message: AMAZON : You have requested more instances (2) than your current instance limit of 1 allows for the specified instance type. Please visit http://aws.amazon.com/contact-us/ec2-request to request an adjustment to this limit. (Service: AmazonEC2; Status Code: 400; Error Code: InstanceLimitExceeded; Request ID: 577db4b2-5767-4945-be6c-3b4c0c045543)

You should have received the same error message in SAP CAL.

Have you already increased the limit? The concerned VM size is r4.8xlarge.

Best regards,

Stanimir

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Stanimir Eisner
Jul 24, 2017 at 02:42 PM
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Hi Animesh,

The quota increase will not fix the failed instance. You will have to terminate the old instance and create a new one.

Best regards,

Stanimir

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Former Member Jul 24, 2017 at 12:57 PM
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Hi Stanimir,

The no of instances have now been increased by AWS support team. However, I am still getting the undefined error. I am attaching the screenshot for the same. Can you please take a look and let me know how it can be resolved?cal-system-error1.jpg

Br,

Animesh


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