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Maintenance plans for additional warranties

Jul 18, 2017 at 07:33 PM

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Hello Everyone,

We have a scenario of Maintenance Plan for which we need your suggestions. The client sells Products with 2 year Warranty. Below is an example for your reference

Product sold with 2 year Warranty on 01.01.2015.

Additional Warranty for 2 years has also been sold valid from 01.01.2017 Valid upto 31.12.2018
Start Date-01.01.2015
End Date-12.31.2016
Ticket to be created on Jan 1 2017
Additional Warranty 2 yrs Valid from 01.01.2017 Valid upto 31.12.2018
First Service Ticket required to be created should be on 01.01.2017
Second Service Ticket required to be created should be on 01.01.2018

Can you help if we can create such a maintenance Plan with Warranty combination for which the Service Tickets will be created automatically.

Best Regards
Ali Faisal

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