Profile Dashboard levels in Hybris Marketing Cloud

[Former Member]

Hi Experts,

Is there any possibility that we can define custom contact levels and how those levels are decided based on criteria?

I can understand that we can add levels and change the terminology of it as per requirement but am looking at how can we add criteria/filter to put contacts in each levels.

Thanks and regards,

Dinesh.

[former_member207603 · Accepted solution]

Hi Dinesh,

yes, cloud ready. The link is to the cloud documentation.

Pls. use this. As per documentation in the code.. "* If you want to change any attribute value of an interaction contact's best record mentioned in table"

Best,

Matthias

[former_member207603]

Hi Dinesh,

think the application help describes it pretty well.

Best,

Matthias

__________________________________________________________________

...Change the descriptive text of a validation status...Add a new validation status...Implement custom logic...

SAP delivers 4 validation statuses:

Status

What It Indicates - Examples

Predelivered Logic - Which ID Origin Is Assigned Which Status

AnonymousValidation status is low, for example, a contact merely clicked an item on your web site.By default a contact's status is Anonymous.Self-identifiedFor example, a contact filled out a form on your web site, entering name and address.If a contact is anonymous and has at least one of the following ID origins:

• Email
• Phone
• Mobile
• Fax

Or at least 2 social ID origins (in the standard system these are Facebook, Twitter or Google+)VerifiedFor example, a contact clicked on a link in an email that you sent after the contact had registered on your web site. The contact is verified, since the email address has been validated.If a contact is anonymous or self-identified, and has at least one of the following ID origins:

• SAP CRM Marketing Prospect
• SAP OData Import Contact
• SAP File Import Contact
• Manual Contact
• SAP C4C Contact
• SAP C4C Marketing Lead
• SAP Jam Member
• SAP Hybris Consumer
• Gigya
• WeChat Open ID

Business Partner

The highest level of validation, for example, a contact is in your customer database.If a contact is anonymous, self-identified or verified, and has at least one of the following ID origins:

• SAP CRM Business Partner
• SAP ERP Business Partner
• SAP ERP Contact
• SAP ERP Customer
• SAP ERP Company
• SAP C4C Individual Customer

[Former Member]

Hi Matthias,

Thank you for the information.

Is this custom logic applicable for cloud version? I don't see any Business Context from custom logic which can be specific to Profile Dashboard/validation status.

Could you please point out which enhancement option can be used for validation status?

Thanks and regards,

Dinesh.