BR0074W BRCONNECT call failed

[former_member204618]

Hi All,

As per https://archive.sap.com/discussions/thread/3856581# I have a similar problem.

I have just patched Solman 7.1 from SPS14 to SPS15 and now am getting this error after a successful incremental backup using RMAN and HP Data Protector.

BR0522I 49 of 49 files / save sets processed by RMAN
BR0280I BRBACKUP time stamp: 2017-07-19 19.06.43
BR0508I Incremental database backup (level 1) using RMAN successful
BR0278I Command output of 'brconnect':
'brtools' is not recognized as an internal or external command,
operable program or batch file.
BR0074W BRCONNECT call failed

I can call brtools with option -version from SM69 with no issues. All the binaries are located in the same directory so if the backups can run one of them they should be able to run them all.

Unlike this post https://archive.sap.com/discussions/thread/1005323 backup_dev_type is set to RMAN_UTIL.

Nothing has changed on this server other than the SPS patching, well also the kernel was patched from 721 patch 600 to 721 patch 900.

Windows Server 2003 R2, Oracle 11g, Solman 7.1 SPS15, BRtools 7.20 Patch 42.

Anyone got any ideas?

Thanks

Craig

[prithvirajr]

Hi Craig,

I guess this may be because of the br tools file permission.

-rwsrwxr-- 1 orasid sapsys 10022600 Aug 23 2012 brarchive

-rwsrwxr-- 1 orasid sapsys 10251536 Aug 23 2012 brbackup

-rwsrwxr-- 1 orasid sapsys 12179560 Aug 23 2012 brconnect

-rwxr-xr-x 1 sidadm sapsys 10708840 Aug 23 2012 brrecover

-rwxr-xr-x 1 sidadm sapsys 4140576 Aug 23 2012 brrestore

-rwxr-xr-x 1 sidadm sapsys 12778384 Aug 23 2012 brspace

-rwxr-xr-x 1 sidadm sapsys 4711664 Aug 23 2012 brtools

SAP note 113747 and 1261142

Regards,

Prithviraj.

[JamesZ]

Hi Craig,

This should be caused by incorrect environment variables, please attach the complete brtoos log and os set result.

Best regards,
James

[former_member204618]

Hi James, here we go :-

E:\>set
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\<SID>adm\Application Data
ClusterLog=C:\WINDOWS\Cluster\cluster.log
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
COMPUTERFQDN=CN=myhost,OU=Servers,OU=Wem,DC=XXX,DC=XXX,DC=XXX,DC=co,DC=uk
COMPUTERNAME=myhost
COMPUTERROLE=Servers
COMPUTERSITE=SITE
ComSpec=C:\WINDOWS\system32\cmd.exe
DBMS_TYPE=ora
dbs_ora_schema=SAPSR3
dbs_ora_tnsname=<SID>
DEFLOGDIR=C:\Documents and Settings\All Users\Application Data\McAfee\DesktopProtection
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\<SID>adm
JAVA_HOME=E:\usr\sap\<SID>\SYS\exe\jvm\NTAMD64\sapjvm_4.1.022\sapjvm_4
JCE_POLICY_ZIP=C:\temp\jce_policy-1_4_2.zip
LOGONSERVER=\\myhost
NLS_LANG=AMERICAN_AMERICA.UTF8
NUMBER_OF_PROCESSORS=8
OB2APPNAME=<SID>
OB2BARLIST=myhost
ORACLE_HOME=E:\oracle\<SID>\11204
ORACLE_SID=<SID>
OS=Windows_NT
Path=C:\Program Files (x86)\Support Tools\;E:\oracle\<SID>\11204\bin;C:\Program Files\HP\NCU;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\j2sdk1.4.2_17-x64;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Program Files\OmniBack\bin\:C:\j2sdk1.4.2_19-x64\bin;C:\Program Files\OmniBack\bin\;E:\usr\sap\<SID>\DVEBMGS00\exe;E:\usr\sap\<SID>\SYS\exe\uc\NTAMD64;E:\oracle\<SID>\11204\bin
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.PSC1
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=EM64T Family 6 Model 26 Stepping 5, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=1a05
ProgramFiles=C:\Program Files
ProgramFiles(x86)=C:\Program Files (x86)
PROMPT=$P$G
PSModulePath=C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\
SAPARCH=E:\oracle\<SID>\saparch
SAPBACKUP=E:\oracle\<SID>\sapbackup
SAPDATA_HOME=E:\oracle\<SID>
SAPEXE=E:\usr\sap\<SID>\DVEBMGS00\exe
SAPINST_JRE_HOME=E:\usr\sap\<SID>\SYS\exe\jvm\NTAMD64\sapjvm_4.1.022\sapjvm_4
SAPLOCALHOST=myhost
SAPREORG=E:\oracle\<SID>\sapreorg
SAPSYSTEMNAME=<SID>
SAP_DIR_PERF=E:\usr\sap\PRFCLOG
SESSIONNAME=RDP-Tcp#26
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\WINDOWS\TEMP\1
TMP=C:\WINDOWS\TEMP\1
TNS_ADMIN=E:\usr\sap\<SID>\SYS\profile\oracle
USERDOMAIN=myhost
USERNAME=<SID>adm
USERPROFILE=C:\Documents and Settings\<SID>adm
VSEDEFLOGDIR=C:\Documents and Settings\All Users\Application Data\McAfee\DesktopProtection
windir=C:\WINDOWS

brbackuplog.txt

Cheers
Craig

[JamesZ]

Hi Craig,

PATH looks correct, but try to put E:\usr\sap\<SID>\SYS\exe\uc\NTAMD64 in first place of PATH.

If the problem does still occur, can you please increase brtools trace level to 15 and reattach the detailed trace?
See SAP note 29321 to increase brtools trace level.

best regards,
James