Skip to Content
0

I recently purchased Crystal Reports 2016 SP4 on Amazon and am receiving the following error.

Jul 18, 2017 at 05:53 PM

72

avatar image
Former Member

crystal2.jpg

I went through the program list and do not see CR installed there. How should I go about resolving this error.

Thanks

crystal2.jpg (96.8 kB)
10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

2 Answers

Don Williams
Jul 19, 2017 at 03:33 PM
1

Get your money back if you can and go here:

https://www.sap.com/products/crystal-reports.html

10% of until the end of the month...

Don

Share
10 |10000 characters needed characters left characters exceeded
Denis Konovalov
Jul 18, 2017 at 06:30 PM
0

I'm not sure what Amazon has sold you, but it looks like it was Upgrade package, which means it needs something to upgrade (previous version installed).
So the pre-req screen is correct.
If you're installing CR for the first time, you need Full Install package, not upgrade one.

Show 2 Share
10 |10000 characters needed characters left characters exceeded
Former Member

It appears what they sold me and what they gave me are 2 different things. Thanks for letting me know which package it appears that I received.

full.jpg (381.2 kB)
0

looks that way.

0