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Former Member

Unable to fetch approvers from APPROVAL tab in ServiceRequest BO

Hello All,

I have a requirement to fetch approver from Approval tab and display it in OWL screen of ServiceRequest BO.

Approval tab is visible in every ServiceRequest TI screen.When Ticket is in approval, approver's name is seen in Approval tab. But I am unable to see where this data is captured inServiceRequest BO in Repository Explorer.

I have see the approval Tab EC but its datafields are also not bound to any fields of BO.

I have set direct approvers and there are multilevel approvals in the scenario.

Is there any way I can get current approver's name when ticket is pending for approval?

Thanks,

Pooja

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