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Retail in Cloud for Customer

Hi, Expert.

I heard that 'Retail' in C4C is very efficient and convenient.

So In the C4C Scoping, i try to check the Industry-Retail.

But i can't find the Scoping element, and i know Retail is deprecated.

Using 'Retail' is impossible? If or not please tell me how to use retail function.

Thanks.

Regards,

Deokhyeon.

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2 Answers

  • Best Answer
    Jul 18, 2017 at 06:47 AM

    I would like to point that Retail has been deprecated, and is not available to new customers. However any customers who have already scoped Retail, would continue to have it scoped until removed

    In case if you still are interested in understanding how it was , you might like to refer,

    Getting Started for SAP Hybris Cloud for Customer for Retail Administrators

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  • Jul 18, 2017 at 03:13 PM

    Hi Prasanth!

    that is interesting! why SAP decided to deprecate SAP C4C for Retail? could you please provide Detail?

    we had bunch of sales scenarion only pointed towards Retail customer, now Need to look back.

    Thanks,

    Krish

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