Customer master data deletion

[Former Member]

hi,

I am trying to delete Customers, these customers are uploaded using LSMW and no transactional data exist.

When i am trying to delete through OBR2 system is giving the following error:

<b>Links stored incompletely

Message no. FG166

Diagnosis

Customer/vendor links are to be taken into consideration when archiving or deleting customers or vendors. To do this, link data from the database is required which in this case has not yet been put together.

System Response

Neither archiving nor deletion was carried out.

Procedure

Run program SAPF047 in the background at a time when no customer/vendor changes are being made. This program puts together the link information in table KLPA so that links (for example, specification of an alternative payee or dunning recipient) can be taken into consideration during deletion or archiving. You can find more information in the documentation for SAPF047.</b>

I run the program SAPF047 but there is nothing specific information is coming NO LINKS FOUND.

Please reply ASAP.

[Former Member]

Try using t code SARA.

This is the t code for archiving, however in archiving you get the ability to delete as well.

You can also archive/ delete a/c docs.

Further to this, if you have customers that you want to delete that have a Vendor number in the master data, you should remove this before you do the delete.

If there are a few I would recommend t code MASS for this.

[Former Member]

hello

The master record of a customer account cannot be archived immediately. The system first has to check whether the following requirements have been met:

The account must not contain any transaction figures in the system. Transaction figures from previous years that have not been archived will also prevent the system from deleting the account master record.

The account must be marked for deletion in its master record.

You should block an account for posting before you mark it for deletion. The only effect this deletion flag has is to cause a warning to be issued every time you subsequently try to post to this account.

You can delete the test data before going live with your system

Reg

*assign points if useful