about product heirarchies.

[Former Member]

Hi all,

What does product hierarchy, customer hierarchy mean. I am very new to CRM could any one through some light on these concepts.

Thanks & Regards.

[Former Member · Accepted solution]

hi abc def

Categories and hierarchies are used to group products and individual objects according to different criteria. The purpose of a hierarchy will depend on the business criteria involved and your company's requirements.

A hierarchy can be multi-level and be used for control or informative purposes.

You can assign hierarchies toapplications. For more information, look in the Customizing of Cross-Application Components under SAP Products ->Product Category->Assign Category Hierarchies to Applications.

Within the product master, assigning a hierarchy to the application Product enables it to be used as a base hierarchy within the product master. Each product/individual object created must be assigned to a category from this base hierarchy.

best regards

indah puspita

[Former Member]

thanks puspita.