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Former Member

Change in item category results in a Credit block for the sales order


I am facing an issue in the client system, where already created sales order which was released for the credit block are going into the credit block again when the item category is changed.
The item category is changed on a different date than the sales order was initially released for the credit block for the first time.

The only change performed in the sales order was the change in the item category. I have checked the audit trail for the sales order and the changes happened due to change in the item category does not seem to impact credit check but there is a change in status of manual price, which I am not aware of and can be the reason for the credit check.

Any kind of help will be appreciated in this regard!



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