Hello, I have some problem with Instant Message service.
We need to use it in our Production Environment (a clustered emvironment with a central instance, two dialog instances and two web dispatchers), some months ago we tested it in Development Environment (not clustered emvironment, just a single system) and it worked fine.
So I did the same configurations on Production Environment but it did not work.
But if I access on my portal (Production Env.) by the central instance (avoiding the dispatchers) the instant message service works.
I think it can be a web dispatcher's configuration problem, in its logs I found the message :
"<i>[Thr 3700] *** ERROR => htmlEncode: called with empty string [icpif.cpp 847]</i>"
I' ve repeated the same configuration done in Dev.Env. (no dispatcher) on the Prod.Env. (with 2 dispatcher), is possible that I'm missing some configurations??
Could someone helps me?