Skip to Content
0
Former Member
Jul 03, 2007 at 09:43 AM

Customer Complaints Mapping - Urgent

11 Views

My client is a Engineering Company. They receive customer complaints which are divided into

<b>1. Onsite( Customer Site) Repair

2. Rework at our site</b>

I think it can be achieved by CS Module but PM Module is not going to be implemented.

Can u please explain how to map this process in SAP SD Module?

Valuable suggestions are rewarded.

Regards,

Anbu