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Cant create Confirmation from Team Shopping Cart

Hi Gurus!

User A created a team shopping cart and then left the company. When user B is trying to create a partial confirmation to the PO, he cannot search the PO for confirmation creation. There are several partial confirmations done by User A in the PO. But user B cannot search the PO.

User B is member of user A's purchasing group/team purchasing

We are using SRM 7.0.

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2 Answers

  • Jul 19, 2017 at 02:18 AM

    Hi please ensure note below existing in the system.

    2145380 - Team Carts not getting displayed

    2462953 - Team Shopping Carts created by substitute users are not visible in POWL .

    Best regards

    Summer Wang

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  • Jul 18, 2017 at 12:45 AM

    Hi,

    What change did you make to user A? Did you change the validity or delete it?

    If deleted please check the wiki page below about how to fix it.

    https://wiki.scn.sap.com/wiki/x/iQtmG

    When a user left the company it is recommended to change the validity (Not delete) until all the existing docs are finished and archived.

    Best regards

    Summer Wang

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