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Tax not getting determined

Former Member
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Hi

I am working on CRM sales. We have Vertex in place. But in the transactions i get a strange error and it says tax not determined.

wat to do?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

I am not aware of a full proof solution to the VERTEX problem. I guess vertex may run run down due to load and excessive CPU usage.

Maybe having VERTEX on a seperate system might help.

Answers (1)

Answers (1)

Former Member
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Check if Vertex is down. you may also check the RFC connections to vertex.

Once VERTEX is up, the error wont occur.

However this is a temporary solution.

Former Member
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VERTEX was down. This has solved my problem at the moment. Why is this happening so? What is the permanent solution for this?