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credit memo--URGENT PLS

Hi all,

i have closed all my earlier threads rewarding to all who really helped me.

now i want one clarification

can i create a credit memo with reference to a return order RE

I mean return order (RE)-- Return delivery-- PGR and now can i create credit memo i.e G2 against return order (RE)

PLEASE HELP

VIKAS CHHABRA

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8 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jul 02, 2007 at 11:46 AM

    Hi Vikas,

    In standard it will be Billing document type as RE(Credit for Returns)

    We normally don't use G2 in this case.

    Check in VOV8 order related billing document field.

    Reward points if helpful

    Regards,

    Amrish Purohit

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 02, 2007 at 11:41 AM

    hi,,

    Yes you can create memo with respect to return document.

    Siva

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  • Posted on Jul 02, 2007 at 11:43 AM

    As I explained before, goto VF01 and put into the RE order number to invoice it.

    usually the RE order is blocked for invoicing, so remember to unblock it.

    Roberto

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 02, 2007 at 11:47 AM

    Yes, It is order related Billing. You require to remove the Billing Block to create a credit memo. In Return Sales Order Type, you can maintain Credit memo as the Billing type & ensure that copy control settings are maintained.

    Regards,

    Rajesh Banka

    Reward suitable points.

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 02, 2007 at 11:50 AM

    Dear Vikas Chhabra,

    Credit memo request is a sales document (CR) used in complaints processing

    to request a credit memo for a customer.

    Example, if the price calculated for the customer is too high, for example,

    because the wrong scale prices were used or a discount was forgotten, you

    can create a credit memo request.

    The credit memo request is blocked for further processing so that it can be

    checked. If the request is approved, you can remove the block. The system

    uses the credit memo request to create a credit memo.

    Credit Memo Request can be created with reference to sales order/invoice or

    without any reference.

    Regards,

    Stalin.M

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 02, 2007 at 11:59 AM

    Hi Vikas,

    Yes create return order, return delivery(PGR) and finally credit memo. Go ahead and good luck.

    chan

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  • Posted on Jul 02, 2007 at 11:43 AM

    System is not allowing me to create credit memo(G2) against return order . shall i first create billing type RE (Return for credit) & then create credit memo G2 against return for credit(RE) or this RE(Return for credit) itself is a credit memo

    vikas

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    • Former Member

      Dear Vikas,

      Credit for return is a Credit memo Itself .Same like G2.

      But since you are giving against return billing document type will be RE and G2.

      G2 is given in case if invoice canceled and you have to give credit to customer.

      i hope this clarifies your confusion.

      Reward points if useful

      Regards,

      Amrish Purohit

  • author's profile photo Former Member
    Former Member
    Posted on Jul 02, 2007 at 11:48 AM

    hi,

    this sol in regard to ur query....go to t.code VA01 and mention ur OR type as G2 and then in that mention all the materials related to that credit memo process and save it youll get a document number and then go to VF01 and give the credit memo number and prepare invoice in this way u can do...i hope it will help you in solving your prob.

    regards

    KMK GUPTA

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