Incorrect Delivery address in PO

[Former Member]

Hi,

A strange delivery address has been coming up on all our PO that we are raising. It has changed address on everything, even orders that we have already on the system has been changed. It seem that the address is from an order that we put on the system but we don’t understand why it has used the suppliers address as a delivery address?

The effected orders are the one's raised manually (A/c assigned consumable items) as well as those generated automatically from the Pur req's.

At the moment, we have to manually change the address code in every PO line item that we place which is getting quite annoying. Before this error, the address details were already set up, so no manually input was necessary.

Can anyone pls help urgently as we will have 100's of orders to be placing in the next few days.

Thanks for your help.

Kelly

[Former Member]

Hi,

The delivery address will only come from a limited number of places.

It will be the Plant address, or the storage location address (if the storage location has been specified on the PO).

It could be a manually entered address (not applicable here).

Also if you reference the vendor number on the address screen the system will use the vendor address as the delivery address.

Or it could be something wrong in the PO print program that has been used?

Check the PO in ME23n and if the address is OK there but wrong in the PO print, then the print program is the cause.

Steve B

[Former Member]

Hi,

Yes, I agree with you on the possible areas where it can come but I've checked all those and couldn't find any difference. We did not put any reference vendor either. I'm still not able to understand why the system is behaving wierdly. I can't see from where it is defaulting the address.

Will there be any personalised settings though that effects the input fields? I also checked the print outs and it is showing the same address.

Kelly

[Former Member]

It can't be because of any personal seetings. As Steve has already replied, I think first you need to check the PO in ME23N and see what address is appearing in address tab. If the address over there is correct, then it is a clear case of problem with your printing programme.

[Former Member]

Hi,

I can see the address on the PO which is the same as on the print out. But the problem is, the address is wrong in the first place. Once we enter all the correct details in ME21N, we are seeing the wrong address in the address tab. So we are forced to change it manually for every line item. I really can't see where it is getting from, which is weird?

.

regards,

Kelly

[Former Member]

HI,

Have you entered a storage loction on the PO or just the Plant.

If you have entered the storage location go to SPRO

Enterprise structure > Define > Materials management > maintain Storage Location. Enter teh relevant Plant number and then click once on the storage location line to select it. Then double click on the addressof storage location folder on the left and check the address displayed.

If this is correct or if you did not specify the storage location on the PO then do the same thing but for the Plant, it too has an addresss.

One of these will be the cause I am sure.

Steve B