Hello Petros,
Could you please provide step of case details or scenario, in order for better understand?
Regards,
Amit Kumar
Hi Petros,
If I understand your scenario correctly, you have a workflow setup to send autoreplies? You could have an indicator for the selected customers and not send a reply when the indicator is set.
Best Regards,
Preethi
Hi Amit, thanks for your time.
As in my organization, are some customers sending frequently requests or complains , it is preferred , not to send autoreply message , by inbound emails. Is there any possibility to block the autoreply function by some selected customers ?
Thanks in Advance
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