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Former Member
Jun 30, 2007 at 01:17 PM

Need help to "access" deleted users's inbox & reassign work items


Hi There,

We have implented SRm 5.0 (extened Classic) and replicate the organisational unit from HR.


An employee record was delimited (set to expire last on 25th june) on the day the employee left the company. This HR change replicated down to SRM, resulting in the srm user "disapearing" from the org structure!. We need to access the "leaver's" check status view & confirmation & approval views so that we can GR all unreciepted shopping carts the user created before she left the company and action any work items because this user was a cost centre approver approver.

Is this possible and how? Please provide step by step instructions with t-codes

In the future, are there any steps we can take in advance to a SRM user account so that we donot "loose" any data and fail to action any unactioned work (work items and confirmations) when an employee/srm user leave our company.

Thank you.