on 06-29-2007 8:15 AM
Hello;
We have a problem in our SOLMAN system about our service documents.
When we change the user staus or priority or something like that(F4
fields) and then save the document, the changed values are updated in
the database but old values are shown again. When we re-enter the
document we can see the true values.
May you please help us in solving the problem?
Best Regards,
Erkan Kaya
SAP CRM Consultant
For what it's worth I have been having similar problems. Check the application log SLG1. Every time you save it creates entries.
I haven't been able to change the component. Also, I can't get SAP to acknowledge that it is not normal to save text in the description and not have it show up anywhere. Note 1001810 covers my situation exactly but I am above the support pack recommended. I have decided to just apply the new SPS 12 that is just out.
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