Create service contract & service order

[Former Member]

Hi all

Can any one help me how to create service contract, SLA & Service Order in SAP CRM. Also I wondered when i saw a demo on service order creation there was a contract determination involved in it. Can any one explain me in understanding this?

Please help

Thanks in advance

Sonali

[Former Member]

I need the process steps one by one.

Please do not send me any links.

Please help.

Thanks

Sonali

[Former Member]

Hi Sonali,

Please refer the following link for your information:

http://help.sap.com/saphelp_crm50/helpdata/en/1c/aec20a1a598d428d6cb4d2e11dee6f/frameset.htm

Best Regards,

Johnny.