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Former Member
Jul 17, 2017 at 10:34 AM

Remote Desktop Printing


Hi Experts,

We have a problem in Remote Desktop Printing.
We are using Windows Server 2012R2.

Repro steps:

1. Log in to the server, I see all my local printers (redirected to remote host)

2. Trying to print PDF forms, I see printer job in queue of printer (Remote Easy Print driver), but I dont see this job in my local printer queue.

3. I dont find any errors

If I install native driver to Remote Host (Windows Server 2012R2), instead Remote Easy Print, the print is fine.

If I preview form and print without SAP spool, thats fine.

If I print not PDF, the print is fine

We cant install all native drivers of all users to remote hosts.

What can we do to print PDF using the Remote Easy Print driver?