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Former Member
Jun 28, 2007 at 01:23 PM

Error when determining the CTIADM_PROF profile for agent xyz

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Hi,

I have created the new cic frame work and assigned it to the position. when i run the TC - cic0, I am getting the following

"Error when determining the CTIADM_PROF profile for agent xyz"

Can you help me out ?

Thanks in advance