I've updated your tag to Business One from "using sap.com"

Also Karen/Andrew - I recommend you search; you will find answers faster - please see this related thread: https://archive.sap.com/discussions/thread/3679951

Hello Tammy

Thanks for your reply.

Yes I already tried the solutions in that thread so I post this question because I didn't find an answer by searching..

To clarify:

I turned off services Integration Service / Event Sender / DI Proxy Service and Monitor.

I also disconnected Add on Outlook integration. I am still getting the error message

Grateful if anyone can assist

Karen

Hi,

Please check,

1. Any user is connected to SAP B1.

2. Login with DTW if any

Regards,

Nagarajan

Hi,

please use the option in administration>>utilities>>Connected Clients

if you have closed the sessions from above, then go to services and stop the SAP event sender service.

if you have SQL, then right click on the server name and then select the activity monitor. from there, select the relevant database to see all the connections. Kill all the sessions after confirming that everyone is logged off and no processing is happening.

Regards

Hi Andrew,

did you find a solution for this issue?, I have the same.

Thanks,

Kerolous Samuel