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batch management activation- open sales order

Dear Experts,

I have a problem with activating batch management.

An item(24280) in an standard sales order (33) is shown as an open item when I wanna activate batch indicator, but this item is processed completely as you can see below.

I have checked the configuration and the process is actually completed, but I don't have any idea why it is considered as open item.

Do you have any idea what is the reason?

49267-batch.png (69.4 kB)
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2 Answers

  • Jul 19, 2017 at 02:21 AM
    -1

    Sales order item completion is controlled by the 'Completion Rule' settings at the Item Category (VOV8) level. Please check the settings and let us know.

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  • Jul 16, 2017 at 10:14 PM

    Don't you bill your customers or is this a free of charge delivery with an item category that does not require billing?

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