Skip to Content

Error updating to SAP BusinessObjects 4.2 SP4

Good day, update my SAP BusinessObjects environment on Windows 2012, from version 4.2 SP2 to 4.2 SP4, and finishes the installation process but with errors (see attachment).

When entering the portal CMC or BI does not load the page.

All the traditional folders do not appear in the Tomcat directory.

Someone has an idea that it could happen.

Thank you very much.

errorsandwarnings-1.txt

errorsandwarnings-2.txt

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

4 Answers

  • Jul 15, 2017 at 07:34 AM

    Did you try a repair installation after the update completed with error ?

    also check similar issue discussed here:

    https://archive.sap.com/discussions/thread/3928710

    Add comment
    10|10000 characters needed characters exceeded

  • Jul 17, 2017 at 08:34 AM

    Hi Wilver,

    Looks like the web applications were not deployed correctly during the installation - you can run a repair as Arijit explained above or you can run a wdeploy to redeploy the web applications as per the following KBA:
    1608960 - How to deploy war files in BusinessObjects BI 4.x using the wdeploy command line utility [video]

    Add comment
    10|10000 characters needed characters exceeded

  • Jul 18, 2017 at 06:35 PM

    The error continues to appear, I have no other option than to uninstall everything (SAP BusinessObjects, SAP Data Services, SAP LS4BIP), reinstall the product from SP4.

    Add comment
    10|10000 characters needed characters exceeded

  • Jul 21, 2017 at 07:08 AM

    Hi Wilver,

    I hope might be you selected the option deploy web applications later, if you selected this option then webapps are not deployed into tomcat folder.

    Can you share your tomcat directory & Tomcat\ webapps directory screenshot, it will help to give further inputs.

    Add comment
    10|10000 characters needed characters exceeded