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Error updating to SAP BusinessObjects 4.2 SP4

Jul 15, 2017 at 01:53 AM

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Good day, update my SAP BusinessObjects environment on Windows 2012, from version 4.2 SP2 to 4.2 SP4, and finishes the installation process but with errors (see attachment).

When entering the portal CMC or BI does not load the page.

All the traditional folders do not appear in the Tomcat directory.

Someone has an idea that it could happen.

Thank you very much.

errorsandwarnings-1.txt

errorsandwarnings-2.txt

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4 Answers

Arijit Das Jul 15, 2017 at 07:34 AM
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Did you try a repair installation after the update completed with error ?

also check similar issue discussed here:

https://archive.sap.com/discussions/thread/3928710

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Hi Arijit Das, Thank you very much for the information, already check the note, execute the indicated commands, but the error continues, I tried doing a reinstallation and it does not work either.

I am thinking of uninstalling the product and reinstalling the product from SP4.

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looks like you left all server running during addnode, you should only run CMS and stop everything else.

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Graham Farr
Jul 17, 2017 at 08:34 AM
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Hi Wilver,

Looks like the web applications were not deployed correctly during the installation - you can run a repair as Arijit explained above or you can run a wdeploy to redeploy the web applications as per the following KBA:
1608960 - How to deploy war files in BusinessObjects BI 4.x using the wdeploy command line utility [video]

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Wilver Vega Jul 18, 2017 at 06:35 PM
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The error continues to appear, I have no other option than to uninstall everything (SAP BusinessObjects, SAP Data Services, SAP LS4BIP), reinstall the product from SP4.

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If you have all those add-ons - have you confirmed that all of them compatible with SP4 and will work after upgrade?
See :

https://blogs.sap.com/2017/05/12/a-simple-guide-to-updating-upgrading-your-sap-businessobjects-bi-platform-the-rules/

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Hi Denis Konovalov, If it complies, and even so it is not possible to do the deployment of the BOE directory

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Dwarakanath Ramakrishnareddy Jul 21, 2017 at 07:08 AM
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Hi Wilver,

I hope might be you selected the option deploy web applications later, if you selected this option then webapps are not deployed into tomcat folder.

Can you share your tomcat directory & Tomcat\ webapps directory screenshot, it will help to give further inputs.

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Hi Dwarakanath, I select the option to deploy now.

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