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Former Member
Jun 27, 2007 at 03:48 PM

Informational task - but not SendMail step - Reg.



I have this requirement where i need to send some informational mail / message to the agent. The problem is, I have to use this in one stream of the fork and if i put this as a dialog task with DISPLAY method, the user needs to execute(dbl click) this witem in order to close the Fork(2 out of 2). But, he doesn't need to act upon this as this is just an informational message. If I use the SendMail step, then this is not a workitem and so will end up in Documents Folder of SAP Inbox and will not be picked up by the Extended Notifications , for delivery to the user's Outlook.

Can anybody have any idea how to handle this issue. Please respond immediately.

THanks in advance,