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Agent determination based on Country or Company code for FIPP workflow WS10000055

Jul 17, 2017 at 11:10 AM


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I have a requirement to send a FI parked document to specific approvers based on FI document Company code.

Scenario is that, we have organization strucutre for each region (e.g. US, Canada, UK..) and they have Preparer and Approver assigned to it for workflow preparer/ approval process. Now, when the same preparer is assigned to multiple region (e.g. US, Canada, UK..) in Org. structure then all regions Approvers are getting mail to Approve/ Reject parked document.

Here, my requirement is that based on FI document company code only specific region's approvers should get a mail to approve the document.

I have already tried configuration in SPRO for 'Release authoriztion for parked document' and have assigned specific Org. unit based on Workflow variant to it but it is not working.

Could you please share your thoughts if there is any solution for this?

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