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C4C JAM Group template restriction

Jul 14, 2017 at 12:11 PM

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Former Member

Dear experts,

is it possible to restrict new jam group templates shown in the dropdown under Groups facet of account, based on the account for which the group is going to be created ?

Thank you

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2 Answers

Amit Kumar
Jul 14, 2017 at 01:46 PM
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Hello Gabriele,

Kindly refer below mentioned SCN blog. It might help you to answer your query.

Using the Group (Jam) feature within C4C – eg: Accounts, Opportunities, Service Tickets

Regards,

Amit Kumar

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Christian Happel
Jul 18, 2017 at 11:20 AM
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Hi Gabriele,

I'm not entirely sure if I understand your question correctly, but I'll try to answer it anyways.

Assuming you have integrated SAP Jam with other business applications, such as C4C: When you define a group template in SAP Jam you can assign that template to a specific business record of these business applications, for example the accounts object in C4C.

When you now create a new SAP Jam group from an account in C4C the dropdown will show all the templates that have been associated with that account.

Does that help already?

Best, Christian

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