CALL TO SYSLIB FAILED ERROR WHILE SAP 4.7 DATABASE INSTANCE INSTALLATION

[Former Member]

I am trying to install SAP 4.7 with Oracle 9.2.0.1 on W2k SP3. I have installed central instance successfully. While installing Database instance, almost at the end of installation, i am facing problem with error message call to system library failed. i am attaching the log. Please help

PHASE 2007-06-25 00:53:53

SAP R/3 Enterprise 4.70 for Oracle

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SAP Web Application Server

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Request common parameters of SAP System

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Create operating system accounts

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Request operating system user information

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Request operating system user information

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Request operating system user information

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Request operating system user information

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Request operating system user information

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Request operating system user information

PHASE 2007-06-25 00:53:56

Request operating system user information

PHASE 2007-06-25 00:53:56

Request operating system user information

PHASE 2007-06-25 00:53:56

Request operating system user information

PHASE 2007-06-25 00:53:56

Request operating system user information

PHASE 2007-06-25 00:53:56

Request operating system user information

PHASE 2007-06-25 00:53:56

Request operating system user information

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Request operating system user information

PHASE 2007-06-25 00:53:57

Request operating system user information

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Request operating system user information

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Request operating system user information

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Request operating system user information

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Request operating system user information

PHASE 2007-06-25 00:54:00

Adapt filesystem

PHASE 2007-06-25 00:54:00

Prepare check/adapt SAP instance filesystem

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Extract archives

PHASE 2007-06-25 00:54:01

Extract SAP System kernel archives

PHASE 2007-06-25 00:54:02

Create service ports

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Generate instance profiles

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Versionize default profile, instance profile and start profile

INFO 2007-06-25 00:54:07

Copying file E:/SAPinst ORACLE KERNEL/keydb.xml to: E:/SAPinst ORACLE KERNEL/keydb.3.xml.

INFO 2007-06-25 00:54:07

Creating file E:\SAPinst ORACLE KERNEL\keydb.3.xml.

WARNING 2007-06-25 00:54:11

Error 1314 (A required privilege is not held by the client.

) in execution of a 'CreateProcess' function, line (276), with parameter (E:\oracle\ora92/bin/sqlplus.exe /NOLOG @ora_scr_tmp.sql).

ERROR 2007-06-25 00:54:11

MDB-06029 Caught exception while trying to start script executing application: [E:\oracle\ora92/bin/sqlplus.exe].

ERROR 2007-06-25 00:54:11

MDB-06030 A call to the system library failed. System error message: [Unknown error].

ERROR 2007-06-25 00:54:11

MUT-02011 Internal error: A call to syslib failed. System error message: Unknown error.

ERROR 2007-06-25 00:54:11

FJS-00012 Error when executing script.

[Former Member · Accepted solution]

>>>Error 1314 (A required privilege is not held by the client.

>>>) in execution of a 'CreateProcess' function

this is a completly different story:

Error 1314 is a Windows Error and has following background:

in order to create a process under a different user you need to have three priviledges (also sometimes called user rights) on Windows.

1. Act as part of the operating system

2. Adjust memory quotas for a process

3. Replace process level token

SAPinst is checking wether the user account running SAPinst is holding this rights. If not it will automatically grant them to this user.

BUT: in order to activate the rights you have to logoff and logon again. If you did not logoff you will run in this problem.

regards

Peter

[Former Member · Accepted solution]

1) I have already alloted the all administrative previlages to erpadm & sapservices accounts.

2) regarding memory, r u specifying about RAM of system, it is 256MB and pagin file alloted as 2400MB.

Please clarify how to proceed.

[Former Member · Accepted solution]

What do mean with administrative priviledges? there is no administrativ priviledge on Windows. We only have a local group administrators.

in 4.7 sapinst will put erpadm and sapserviceerp to the local administrators group. There is no need to do it manually.

But this will not help in this case, because local Administrators did not have the rights

- replace process level token

- act as part of the operating system

if you don't believe me have a look at gpedit.msc Local Computer Policy - Computer Configartion - Windows Settings - Security Settings - Local Policy - User Rights Assignemt.

But as I already told you, log on and log off will fix this rights problem.

2. regarding memory: RAM is physical Memory

did I read right you are trying to install 4.7 on a 256 MB box?

forget that! 256 MB is often too less for office application. Enterprise Style applications and database will need at least ten times 256 MB (and even that is too small).

By the way Pagefile needs to be at least 4-8 GB.

Peter

Peter

[Former Member · Accepted solution]

Can u suggest suitable hardware configuration for installing Sap 4.7 with oracle 9.2 on win2k adv server.

[Former Member · Accepted solution]

Hi,

Atleast provide 2GB RAM

for more info service.sap.com/sizing

Regards

Umesh K

[Former Member]

Hi Ramesh,

Assign DBA roles to user <SID>adm and Login with <SID>adm,continue the installation.

Regards,

Suraj

[Former Member]

Hi,

Creating file E:\SAPinst ORACLE KERNEL\keydb.3.xml.

WARNING 2007-06-25 00:54:11

Error 1314 (A required privilege is not held by the client.

) in execution of a 'CreateProcess' function, line (276), with parameter (E:\oracle\ora92/bin/sqlplus.exe /NOLOG @ora_scr_tmp.sql).

Chek permissions settings for the folder E:\SAPinst ORACLE KERNEL..

Regards

Umesh K