I would like to ask you about "action tab" missing in CICO and present in crmd_order.
I think I have to use transaction crmv_ssc to copy the one existing in crmd_order, which is the profile type "SALS", screen profile <*>, tabstrip panel "sales_hd01" function code "sales_actn", subscreen 7158.
I should copy this one to the telesales profile type (TSAL), with my screen profile, but as SALES_ACTN does not exist in TSAL, I would choose TSALES_HDR_GENR, and then I could change its name with the tx se41? Is that right? And which would be the subscreen number? Should I create a new one? in that case how could I do it?
Thanks in advance for your help